Not only do I want to see the first response times but also if on average they respond within the SLAs.
I want to see the average response time of my agents.
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Upvoters
Status
In Review
Board
💡
Feature Request
Date
10 months ago
Author
Diego Chahuan Diego Chahuan
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Upvoters
Status
In Review
Board
💡
Feature Request
Date
10 months ago
Author
Diego Chahuan Diego Chahuan
Subscribe to request
Get notified by email when there are changes.