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Option to select closed tickets involving class-action lawsuits

When a ticket is closed, you cannot use bulk actions to change its status (to "lost" or "won"). For example, several tickets were closed during the day, but their status wasn't updated: I have to reopen them one by one and update them, because bulk actions don't allow you to select them.

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  • Vambe Team (Todos)

    Team•

    Jun 23

    Hola Martin,

    Vamos a ver si podemos agregarlo a tickets cerrados.

    Tambien si siempre hay que cambiar los tickets cerrados a las mismas etapas talves puedan definir un workflow que lo haga de manera automatica