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<p>Cuando se cierra un ticket, no es posible utilizar acciones colectivas para cambiarlos de etapa (a perdido o ganado). Por ejemplo, se cerraron varios tickets durante el día, pero no se cambiaron de etapa: tengo que abrirlos uno por uno y cambiarlos, porque con acciones colectivas no se pueden seleccionar</p>

<p>When a ticket is closed, you cannot use bulk actions to change its status (to "lost" or "won"). For example, several tickets were closed during the day, but their status wasn't updated: I have to reopen them one by one and update them, because bulk actions don't allow you to select them.</p>

Option to select closed tickets involving class-action lawsuits

Posibilidad de seleccionar tickets cerrados con acciones colectivas

Martin Antunez Martin Antunez

Vambe

Option to select closed tickets involving class-action lawsuits

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