HEAT MAP | TICKETS CREATED
Having the same heat map of received messages for the tickets created helps me determine when I can hire a new staff member during peak hours, thereby avoiding service overlap with other technicians and maximizing ROI.
Having the same heat map of received messages for the tickets created helps me determine when I can hire a new staff member during peak hours, thereby avoiding service overlap with other technicians and maximizing ROI.
Log in to comment and vote
Comments1
Vambe Team (Todos)
May 15
Hola Jaime! Este widget sí existe, en los dashboard de tipo ticket, basta con agregar el wdiget “Mapa de calor de tickets” y filtrar por “creación”