See if it is possible to create a button that agents can activate when they go on break, triggering a message. Not everyone takes breaks at the same time, so it would be ideal if they could activate it individually.
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In Review
Feature Request
20 days ago

Scarlett Fuentealba Scarlett Fuentealba
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In Review
Feature Request
20 days ago

Scarlett Fuentealba Scarlett Fuentealba
Get notified by email when there are changes.