Personalized surveys
I think it would be quite useful to implement personalized surveys. This way customers could evaluate not only the quality of the agent's response, but also the quality of the executives. Interesting insights could be generated from this.
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Maca Fritz Maca Fritz
Nov 27, 2025
Para para crear encuestas o formularios puedes ocupar Whatsapp Flows, esta sección está en la barra izquierda principal en: Canales → Whatsapp flows