Conversation Dashboard

I would like to be able to see more relevant data regarding the conversations that AI assistants have as well as my team. Some metrics I would like to see are:

  • Number of AI vs human messages.

  • Response rate to my messages

  • Number of messages per day

  • Number of conversations per day

  • Number of new contacts per day

  • Response times

  • Number of messages grouped by channel (whatsapp, instagram, messenger, etc).

In addition I would like to see other metrics related to the execution of AI wizard functions, to know if they are doing their job well or there are any errors. i would like to see data like:

  • number of successful / failed executions of each function.

  • Messages that fail to send due to error (template, closed conversation, etc).

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Upvoters
Status

In Review

Board
💡

Feature Request

Date

4 months ago

Author

Mario Reinike Mario Reinike

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