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Customize Layout - panel/section dimensions

Feature Request

Hello!

It would be very useful for us to be able to adjust the size of what we see on our monitors. For example, in the chat view, we would like to be able to reduce the section that displays the messages being exchanged—which covers almost the entire screen—and widen the Contacts or Ticket Information column.

In that same view or section (Chat), Internal Notes can be added at the bottom, but the default layout only allows one line to be displayed. Why can't this be adjusted?

Posted by Rodrigo Hernan Cibie Lewin Rodrigo Hernan Cibie Lewin ·
2 comments

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Comments2

  • Max Valenzuela Max Valenzuela

    •

    Jan 20

    Hola Rodrigo!
    Ya puedes configurar en la vista de Chat el ancho que utiliza la vista de los mensajes y el ancho que utiliza el ancho de Información del Ticket. Está planifica realizarlo para el resto de esta vista!
    Muchas gracias por tu feedback!

  • Maca Fritz Maca Fritz

    •

    Jan 14

    Muchas gracias Rodrigo por el feedback. Ya hemos incluido este ajuste dentro de nuestras prioridades para resolverlo lo antes posible.