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<p>Feature de control de calidad que permita darle un scoring a la conversación y al engagement que consiguio el agente a la hora de atender la solicitud del cliente.</p>

<p>Quality control feature that allows you to score the conversation and engagement achieved by the agent when handling the customer's request.</p>

Conversation quality control

Control de calidad de las conversaciones

Gonzalo Cortes Gonzalo Cortes

Vambe

Conversation quality control

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